Terms of Use

These Terms of Use (hereinafter referred to as the “Terms”) set forth the conditions under which OurPlan Inc. (hereinafter referred to as the “Company”) provides its online shop (hereinafter referred to as the “Service”) on this website and the conditions governing the purchase and other transactions conducted by customers (hereinafter referred to as “Customers”) through the Service. Customers are required to use the Service in accordance with these Terms.

Article 1 (Application)

These Terms shall apply to all relationships between Customers and the Company related to the use of the Service. Customers must agree that these Terms shall apply when using the Service.
In addition to these Terms, the Company may establish various rules (hereinafter referred to as “Individual Regulations”), such as a Privacy Policy, Notations based on the Act on Specified Commercial Transactions, and a User Guide, concerning the Service. Regardless of their titles, these Individual Regulations shall constitute a part of these Terms.
If any provision of these Terms conflicts with any provision of the Individual Regulations, the provisions of the Individual Regulations shall prevail unless otherwise specified therein.
By using the Service, Customers shall be deemed to have agreed to these Terms and related provisions.

Article 2 (Handling of Personal Information)

The Company shall handle personal information obtained through the use of the Service in accordance with its “Privacy Policy.” The purposes of use of personal information acquired in connection with the Service are as follows:

Shipping of products and billing of usage fees
Providing information regarding products, responding to inquiries, and offering after-sales services
Preparation of statistical data (without identifying individuals)

Article 3 (Outsourcing to Third Parties)

The Company may outsource product delivery and payment processing to third parties, and Customers hereby consent to such outsourcing.

Article 4 (Termination and Usage Restrictions)

The Company may, without prior notice, terminate the sales contract under Article 8(1) or restrict the use of all or part of the Service if any of the following apply:
- (1) Violation of any provision of these Terms
- (2) Discovery of false information in registration details
- (3) Suspension of the Customer’s registered credit card as a payment method
- (4) Non-payment of fees or other obligations
- (5) Inability to complete delivery due to unknown address or prolonged absence
- (6) Failure to respond to Company communications within a reasonable period
- (7) No use of the Service for an extended period
- (8) Any other circumstance in which the Company deems the Customer’s use of the Service inappropriate
The Company shall not be liable for any damages incurred by the Customer as a result of actions taken pursuant to this Article, except in cases of willful misconduct or gross negligence by the Company.

Article 5 (Prohibited Acts)

Customers shall not engage in the following acts when using the Service:

(1) Acts violating laws or public order and morals
(2) Acts related to criminal activity
(3) Acts aimed at resale or listing on auction sites
(4) Infringement of copyrights, trademarks, or other intellectual property rights contained in the Service
(5) Actions that damage or interfere with the Company’s servers or networks
(6) Commercial use of information obtained through the Service
(7) Acts that may disrupt the operation of the Service
(8) Unauthorized access or attempts thereof
(9) Collecting or storing personal information about other Customers
(10) Impersonating other Customers
(11) Providing benefits directly or indirectly to anti-social forces in connection with the Service
(12) Any other act deemed inappropriate by the Company

Article 6 (Suspension of Service)

The Company may, without prior notice, suspend or interrupt all or part of the Service if any of the following apply:
- (1) Maintenance or updates to the computer system related to the Service
- (2) Difficulty providing the Service due to natural disasters, power outages, or other force majeure events
- (3) System or communication failures due to accidents
- (4) Any other circumstance in which the Company determines that providing the Service is difficult
The Company shall not be liable for any damages or losses incurred by Customers or third parties due to the suspension or interruption of the Service, except in cases of willful misconduct or negligence by the Company.

Article 7 (Changes to Service Content)

The Company may change or discontinue the content of the Service without prior notice. The Company shall not be liable for any damages arising therefrom, except in cases of willful misconduct or gross negligence.

Article 8 (Sales Contract)

A sales contract shall be established when a Customer applies to purchase a product from the Company and the Company notifies the Customer of acceptance of the application.
Ownership of the product shall transfer to the Customer when the Company delivers the product to the shipping carrier.
Payment methods, delivery times, and procedures are set forth in the “Notations based on the Act on Specified Commercial Transactions” on the Company’s website.

Article 9 (Returns and Defective Products)

For returns or defective product handling, please refer to the “Notations based on the Act on Specified Commercial Transactions” on the Company’s website.

Article 10 (Copyright and Intellectual Property Rights)

The copyrights and other intellectual property rights of product photos and other content (hereinafter referred to as “Content”) provided through the Service belong to the Company or rightful owners such as content providers. Customers may not reproduce, reprint, modify, or otherwise make secondary use of such Content without permission.
In cases where unauthorized reproduction, reprinting, or other prohibited use of the Company’s Content is discovered, the Company will take immediate legal action under domestic and international copyright and related laws.

Article 11 (Disclaimer of Warranty and Liability)

The Company does not guarantee that the Service is free from defects in fact or law (including safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, or security).
The Company shall not be liable for any damages incurred by Customers arising from use of the Service.
The preceding paragraph shall not apply in cases of willful misconduct or gross negligence by the Company, or when the Customer is a consumer under the Consumer Contract Act.
If the Company is found liable for damages, compensation shall be limited to direct and ordinary damages actually incurred by the Customer, and the Company shall not be liable for special damages (including foreseeable damages).
The Company shall not be responsible for any transactions, communications, or disputes between Customers or between a Customer and a third party arising in connection with the Service.

Article 12 (Notices and Communication)

Notices or communications between the Customer and the Company shall be made in a manner specified by the Company. Unless the Customer notifies the Company of a change in accordance with procedures prescribed by the Company, communications sent to the currently registered contact address shall be deemed valid and considered received at the time of dispatch.

Article 13 (Amendments to the Terms)

The Company may revise these Terms at any time without notice when deemed necessary. Continued use of the Service after any such revisions shall be deemed acceptance of the amended Terms.

Article 14 (Miscellaneous)

If any issues arise concerning the Service that cannot be resolved by these Terms or the Company’s guidance, the Company and the Customer shall discuss the matter in good faith to reach a resolution.
Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court.
These Terms shall be governed by and construed in accordance with the laws of Japan.

(Established on November 13, 2025)